Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. All data is held securely and is never disclosed to 3rd parties.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also pay by cash or a personal cheque. Personal cheques will delay your lessons commencing as we must wait for your funds to clear before we arrange a start.

To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

The statutory cooling off period applies if you wish to cancel any lessons booked prior to commencing.

PLEASE NOTE: all vouchers and lessons purchased have an expiry date 6 Months from date of purchase unless specifically discussed with us.

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.